AARP Hearing Center
AARP Livable Communities Map
Pioneer Valley Transit Authority (2018) Print
2018 AARP Community Challenge Grantee
Project Category
Transportation
└ Public or private transit access
└ Public or private transit access
A lack of benches represented a barrier to older adults using Springfield's public transit system. To make waiting for the bus a more comfortable experience, the Pioneer Valley Transit Authority worked with the local parks and public works departments to install ten benches throughout the city. The Authority engaged residents to inform each bench's aesthetics and placement. They tailored the amenities based on each location's historical and design context. In Court Square -- a neighborhood dating to 1636 -- they installed Victorian-style benches. Elsewhere, they chose a more modern look. Organizers hope the new seating encourages people of all ages and abilities to use public transportation.
Photo Gallery
Image:
Click on a photo to learn more
See More Projects Like This One
Washington, DC
AARP Community Challenge Grant Year: 2021
Project Category: Public or private transit access
Description: While Washington, D.C. has a robust public transit system, rider amenities are not consistent throughout the city and the Pennsylvania Avenue East Corridor is particularly underserved. The city's Office of Planning hoped to use creative placemaking techniques to make waiting for the bus safer and more comfortable. Project organizers worked with local artists to design and build an Imagination Bench, which they placed on a well-used bus route. The bench has solar-powered illumination and a QR code on its side directs viewers to information about the bench and local planning efforts. Originally installed near Fort Dupont Park, planning staff intend to feature the brightly colored bench at the city's farmers markets, pop-up shops and other community events.
Milton, DE
AARP Community Challenge Grant Year: 2023
Project Category: Public or private transit access
Description: Many older adults lacked reliable transportation to medical appointments, creating delays in care and added stress for people who could not drive. The project formed a nursing-transportation partnership that offered an on-demand ride option managed through a virtual platform and supported by a phone line for scheduling. Volunteers trained as care coordinators helped residents request rides, and vouchers were set aside for medical and dental trips. The effort raised awareness about gaps in transportation and prompted plans to build a sustainable model that expands travel training and partnerships. One resident said, "It's comforting to know there are people out there who can be called upon in times of need," reflecting how the service eased concerns about accessing care.
Tallahassee, FL
AARP Community Challenge Grant Year: 2024
Project Category: Public or private transit access
Description: Many older adults lacked confidence to use public transit, limiting independence and access to daily needs. The Ride Ready program launched with branded materials, mailed brochures to 1,750 older adults and created an interactive website. It also hosted group trainings, including a Try Transit Tuesday event with field trips. Free bus passes encouraged participation, which surged to 1,150 people in six months. One trainer noted, "People are always so surprised and enthusiastic when they find out StarMetro offers free travel training services," reflecting growing confidence among older riders.
Nearby AARP Community Challenge Projects
Springfield, MA
AARP Community Challenge Grant Year: 2023
Project Category: Engaging people in transportation options/safety
Description: Springfield faced nine pedestrian fatalities in 2021, disproportionately affecting older adults, as streets like State Street lacked crosswalks and lighting. WalkBoston launched the Walk Audit Academy to train residents and local groups to identify hazards and advocate for safer streets. Participants completed five audits, produced municipal recommendations and connected with decision-makers during a community report-out. The program built lasting advocacy in the community. One older adult flagged an unlit park path, saying the lack of lighting created hazardous conditions, underscoring the urgency for change.
Windsor Locks, CT
AARP Community Challenge Grant Year: 2023
Project Category: Community Gardens
Description: A paved alley between the adult center and the housing authority offered no greenery or seating, leaving residents without a welcoming outdoor space. The town converted the area into a vibrant patio with raised garden beds, ADA-compliant tables, bistro lights and decorative fencing. Older adults quickly began using the space for meals and conversation, and plans for a garden club and workshops are underway. The project has paved the way to creating a hub for social connection and intergenerational activities.
LEARN MORE AND STAY INFORMED
Find articles and resources about making communities more livable for people of all ages
Download or order free publications from AARP Livable Communities
Sign up for the free, weekly, award-winning AARP Livable Communities eNewsletter
Don't see your community listed?
LEARN HOW IT CAN JOIN THE NETWORKConnect with your AARP State Office
AARP has offices in all 50 states as well as in the District of Columbia, Puerto Rico and the U.S. Virgin Islands.
AARP Massachusetts State Office
One Beacon Street
Suite 2301
Boston, MA 02108
United States