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Pioneer Valley Transit Authority (2018) Print
2018 AARP Community Challenge Grantee
Project Category
Transportation
└ Public or private transit access
└ Public or private transit access
A lack of benches represented a barrier to older adults using Springfield's public transit system. To make waiting for the bus a more comfortable experience, the Pioneer Valley Transit Authority worked with the local parks and public works departments to install ten benches throughout the city. The Authority engaged residents to inform each bench's aesthetics and placement. They tailored the amenities based on each location's historical and design context. In Court Square -- a neighborhood dating to 1636 -- they installed Victorian-style benches. Elsewhere, they chose a more modern look. Organizers hope the new seating encourages people of all ages and abilities to use public transportation.
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Milton, DE
AARP Community Challenge Grant Year: 2023
Project Category: Public or private transit access
Description: Many older adults lacked reliable transportation to medical appointments, creating delays in care and added stress for people who could not drive. The project formed a nursing-transportation partnership that offered an on-demand ride option managed through a virtual platform and supported by a phone line for scheduling. Volunteers trained as care coordinators helped residents request rides, and vouchers were set aside for medical and dental trips. The effort raised awareness about gaps in transportation and prompted plans to build a sustainable model that expands travel training and partnerships. One resident said, "It's comforting to know there are people out there who can be called upon in times of need," reflecting how the service eased concerns about accessing care.
Project description was created using generative AI and then reviewed for accuracy.
Burlington, VT
AARP Community Challenge Grant Year: 2026
Project Category: Public or private transit access
Description: Distinctive bus-stop poles and large-print signage will be installed and walk audits will be conducted along key transportation routes. These changes will make bus stops easier to find and use, helping older riders travel with greater confidence.
Bozeman, MT
AARP Community Challenge Grant Year: 2020
Project Category: Public or private transit access
Description: Streamline is a zero-fare, fixed route bus system that serves about 1,000 riders daily. Because of its popularity, the Human Resource Development Council -- which runs the service -- determined it needed to redesign Streamline's routes and explore ways to expand. To publicize new routes, the Council launched its Doors to Transit campaign. Volunteers painted 15 large, colorful doors displaying information about the new bus service, which the Council temporarily installed around the region. In addition, project organizers hosted a community event to inform residents about new routes and changes to timetables. To draw people in, participants had the chance to win gift cards redeemable at local businesses. Project organizers say these efforts helped reach potential Streamline riders and prepare existing riders for upcoming bus service changes.
Nearby AARP Community Challenge Projects
Springfield, MA
AARP Community Challenge Grant Year: 2023
Project Category: Engaging people in transportation options/safety
Description: Springfield faced nine pedestrian fatalities in 2021, disproportionately affecting older adults, as streets like State Street lacked crosswalks and lighting. WalkBoston launched the Walk Audit Academy to train residents and local groups to identify hazards and advocate for safer streets. Participants completed five audits, produced municipal recommendations and connected with decision-makers during a community report-out. The program built lasting advocacy in the community. One older adult flagged an unlit park path, saying the lack of lighting created hazardous conditions, underscoring the urgency for change.
Project description was created using generative AI and then reviewed for accuracy.
South Hadley, MA
AARP Community Challenge Grant Year: 2026
Project Category: Digital navigation skills
Description: Older volunteers will be trained as peer technology mentors to expand the number of hours for one-on-one tech help. Faster support will help residents use phones, tablets and computers with greater confidence and fewer delays.
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