AARP Hearing Center
AARP Livable Communities Map
Pioneer Valley Transit Authority (2018) Print
2018 AARP Community Challenge Grantee
Project Category
Transportation
└ Public or private transit access
└ Public or private transit access
A lack of benches represented a barrier to older adults using Springfield's public transit system. To make waiting for the bus a more comfortable experience, the Pioneer Valley Transit Authority worked with the local parks and public works departments to install ten benches throughout the city. The Authority engaged residents to inform each bench's aesthetics and placement. They tailored the amenities based on each location's historical and design context. In Court Square -- a neighborhood dating to 1636 -- they installed Victorian-style benches. Elsewhere, they chose a more modern look. Organizers hope the new seating encourages people of all ages and abilities to use public transportation.
Photo Gallery
Image:
Click on a photo to learn more
See More Projects Like This One
Richmond, VA
AARP Community Challenge Grant Year: 2026
Project Category: Public or private transit access
Description: Volunteers will build and install shaded bench seating at selected bus stops in high-heat areas. The benches will offer safer, cooler waiting spaces for transit riders, especially older adults who use the city’s zero-fare bus system.
Tallahassee, FL
AARP Community Challenge Grant Year: 2024
Project Category: Public or private transit access
Description: Many older adults lacked confidence to use public transit, limiting independence and access to daily needs. The Ride Ready program launched with branded materials, mailed brochures to 1,750 older adults and created an interactive website. It also hosted group trainings, including a Try Transit Tuesday event with field trips. Free bus passes encouraged participation, which surged to 1,150 people in six months. One trainer noted, "People are always so surprised and enthusiastic when they find out StarMetro offers free travel training services," reflecting growing confidence among older riders.
Project description was created using generative AI and then reviewed for accuracy.
Chino Valley, AZ
AARP Community Challenge Grant Year: 2017
Project Category: Public or private transit access
Description: Yavapai Regional Transit installed an ADA-compliant bus stop shelter in Chino Valley. Although the transit provider had purchased a steel bus shelter, it lacked enough funding to install it properly. This project laid a concrete pad for the shelter, as well as an accessible walkway and bollards to protect it from traffic. On the day of its installation, a frequent rider asked if she could sit on the bench just to try it out. She told project organizers she was looking forward to having shelter from the sun and rain. Yavapai Regional transit chose Chino Valley for the shelter because many residents there don't drive or lack financial resources for other forms of transportation.
Nearby AARP Community Challenge Projects
Springfield, MA
AARP Community Challenge Grant Year: 2023
Project Category: Engaging people in transportation options/safety
Description: Springfield faced nine pedestrian fatalities in 2021, disproportionately affecting older adults, as streets like State Street lacked crosswalks and lighting. WalkBoston launched the Walk Audit Academy to train residents and local groups to identify hazards and advocate for safer streets. Participants completed five audits, produced municipal recommendations and connected with decision-makers during a community report-out. The program built lasting advocacy in the community. One older adult flagged an unlit park path, saying the lack of lighting created hazardous conditions, underscoring the urgency for change.
Project description was created using generative AI and then reviewed for accuracy.
South Hadley, MA
AARP Community Challenge Grant Year: 2026
Project Category: Digital navigation skills
Description: Older volunteers will be trained as peer technology mentors to expand the number of hours for one-on-one tech help. Faster support will help residents use phones, tablets and computers with greater confidence and fewer delays.
LEARN MORE AND STAY INFORMED
Find articles and resources about making communities more livable for people of all ages
Download or order free publications from AARP Livable Communities
Sign up for the free, weekly, award-winning AARP Livable Communities eNewsletter
Don't see your community listed?
LEARN HOW IT CAN JOIN THE NETWORKConnect with your AARP State Office
AARP has offices in all 50 states as well as in the District of Columbia, Puerto Rico and the U.S. Virgin Islands.
AARP Massachusetts State Office
One Beacon Street
Suite 2301
Boston, MA 02108
United States