Westport, MA

AARP Community Challenge Grant Year: 2022

Project Category: Public or private transit access

Description: Westport Council on Aging launched a fixed-route shopping service to address the lack of public transit in this rural community. Using wheelchair-accessible vans, the program provided rides for errands and shopping, helping older adults regain independence and social connection. Outreach sessions and newsletters promoted the service, and signage on vans increased visibility. One rider said, "This program is a Godsend... I am so grateful," underscoring how reliable transportation reduces isolation and restores autonomy for older adults who no longer drive.

Louisville, KY

AARP Community Challenge Grant Year: 2020

Project Category: Public or private transit access

Description: To provide a safe, comfortable space for older residents who are waiting for transportation, ElderServe set out to install a bus stop shelter near a popular Senior Center. Work involved pouring a new concrete slab for the shelter to level out the site.

Milton, DE

AARP Community Challenge Grant Year: 2023

Project Category: Public or private transit access

Description: Many older adults lacked reliable transportation to medical appointments, creating delays in care and added stress for people who could not drive. The project formed a nursing-transportation partnership that offered an on-demand ride option managed through a virtual platform and supported by a phone line for scheduling. Volunteers trained as care coordinators helped residents request rides, and vouchers were set aside for medical and dental trips. The effort raised awareness about gaps in transportation and prompted plans to build a sustainable model that expands travel training and partnerships. One resident said, "It's comforting to know there are people out there who can be called upon in times of need," reflecting how the service eased concerns about accessing care.