Westport, MA

AARP Community Challenge Grant Year: 2022

Project Category: Public or private transit access

Description: Westport Council on Aging launched a fixed-route shopping service to address the lack of public transit in this rural community. Using wheelchair-accessible vans, the program provided rides for errands and shopping, helping older adults regain independence and social connection. Outreach sessions and newsletters promoted the service, and signage on vans increased visibility. One rider said, "This program is a Godsend... I am so grateful," underscoring how reliable transportation reduces isolation and restores autonomy for older adults who no longer drive.

Project description was created using generative AI and then reviewed for accuracy.

Bozeman, MT

AARP Community Challenge Grant Year: 2020

Project Category: Public or private transit access

Description: Streamline is a zero-fare, fixed route bus system that serves about 1,000 riders daily. Because of its popularity, the Human Resource Development Council -- which runs the service -- determined it needed to redesign Streamline's routes and explore ways to expand. To publicize new routes, the Council launched its Doors to Transit campaign. Volunteers painted 15 large, colorful doors displaying information about the new bus service, which the Council temporarily installed around the region. In addition, project organizers hosted a community event to inform residents about new routes and changes to timetables. To draw people in, participants had the chance to win gift cards redeemable at local businesses. Project organizers say these efforts helped reach potential Streamline riders and prepare existing riders for upcoming bus service changes.

Springfield, MA

AARP Community Challenge Grant Year: 2018

Project Category: Public or private transit access

Description: A lack of benches represented a barrier to older adults using Springfield's public transit system. To make waiting for the bus a more comfortable experience, the Pioneer Valley Transit Authority worked with the local parks and public works departments to install ten benches throughout the city. The Authority engaged residents to inform each bench's aesthetics and placement. They tailored the amenities based on each location's historical and design context. In Court Square -- a neighborhood dating to 1636 -- they installed Victorian-style benches. Elsewhere, they chose a more modern look. Organizers hope the new seating encourages people of all ages and abilities to use public transportation.