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Elaine (2023) Print
2023 AARP Community Challenge Grantee
Project Category
Transportation
└ Transportation Systems Change
└ Transportation Systems Change
Public transit gaps in Phoenix left many older adults isolated and unable to reach health care, housing and food resources. Elaine filled this void by providing 1,000 free rides for hundreds of people age 50-plus, including trips to medical visits, grocery stores and housing appointments. Drivers offered hands-on help, from carrying bags to assisting with wheelchairs, creating a safe and supportive experience. The service helped nine formerly homeless individuals secure stable housing and improved access to essentials for hundreds more. One rider shared, "I appreciate so much that this transportation is available," and shared that one of the drivers is more like a family member and friend than just a worker.
Project description was created using generative AI and then reviewed for accuracy.
Project description was created using generative AI and then reviewed for accuracy.
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See More Projects Like This One
Long Beach, CA
AARP Community Challenge Grant Year: 2023
Project Category: Transportation Systems Change
Description: Older adults in Long Beach faced severe transportation barriers that kept many from medical care and social programs, deepening isolation after the pandemic. The Healthy Aging Center provided more than 1,000 free taxi rides for appointments, pharmacies and grocery trips, helping residents regain independence and reconnect with community resources. "This program brought me back to life... getting out of the house again after staying at home these past few years has been a blessing," said one participant. The service also improved compliance with health plans and sparked advocacy for sustainable transportation options.
Project description was created using generative AI and then reviewed for accuracy.
Cincinnati, OH
AARP Community Challenge Grant Year: 2023
Project Category: Transportation Systems Change
Description: Transportation barriers limit independence for older adults in southwestern Ohio. To improve access, COA launched the Passenger Portal, enabling online trip booking and management. The rollout included tutorial videos, a direct mail campaign to 35,000 residents and five outreach events. Early adoption brought 61 registered users and 187 free rides. One caller shared how the service let her brother join Thanksgiving dinner, calling it a "sense of independence" that strengthened family ties. The portal now offers a lasting tool for autonomy and efficiency in specialized transportation.
Project description was created using generative AI and then reviewed for accuracy.
Los Angeles, CA
AARP Community Challenge Grant Year: 2023
Project Category: Transportation Systems Change
Description: Older Asian American Pacific Islanders in Los Angeles faced language and cultural barriers that made public transportation hard to navigate, leaving many isolated. To address this, the group provided in-language travel training, hosted monthly pop-up events at transit hubs and farmers markets and created culturally relevant route maps. Outreach connected with about 4,000 older adults, and volunteers offered one-on-one guidance. The effort secured a five-year city contract to expand language services and influenced policy changes, helping the participants feel connected and empowered with safer, more accessible transit options.
Project description was created using generative AI and then reviewed for accuracy.
Nearby AARP Community Challenge Projects
Phoenix, AZ
AARP Community Challenge Grant Year: 2022
Project Category: Expansion and enhancement of transportation options
Description: In Phoenix, many older adults lack public transportation options and must rely on cars to get around. But organizers with Elaine report that many older adults -- and especially Black and Latino/a individuals -- don't drive or own their own cars. To address this, the nonprofit offered free, on-demand rides to medical appointments, job and housing interviews and errands, such as grocery shopping. Elaine provided more than 300 rides to unhoused and low-income older adults. The organization's drivers also received training to assist their passengers with shopping, paperwork and help them tackle the community's social support systems. Organizers report the rides specifically helped two older adult client secure stable housing.
Phoenix, AZ
AARP Community Challenge Grant Year: 2024
Project Category: HomeFit Modifications
Description: Phoenix faces extreme heat and droughts. This has left older residents in neighborhoods with little shade struggling to keep new trees alive, a critical step for cooling streets and reducing heat-related distress. The project supplied hoses, reels and irrigation repairs to 26 households. This project was mostly led by older adults, who also created a watering schedule with reminders. A retired contractor ensured installations and repairs were done safely. These efforts helped neighbors care for nearly 100 trees and avoid trip hazards. One resident said the tools and guidance "gave him hope" his trees would thrive, underscoring the projects role in building resilience.
Project description was created using generative AI and then reviewed for accuracy.
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