AARP Hearing Center
AARP Livable Communities Map
Elaine (2022) Print
2022 AARP Community Challenge Grantee
Project Category
Transportation
└ Expansion and enhancement of transportation options
└ Expansion and enhancement of transportation options
In Phoenix, many older adults lack public transportation options and must rely on cars to get around. But organizers with Elaine report that many older adults -- and especially Black and Latino/a individuals -- don't drive or own their own cars. To address this, the nonprofit offered free, on-demand rides to medical appointments, job and housing interviews and errands, such as grocery shopping. Elaine provided more than 300 rides to unhoused and low-income older adults. The organization's drivers also received training to assist their passengers with shopping, paperwork and help them tackle the community's social support systems. Organizers report the rides specifically helped two older adult client secure stable housing.
Photo Gallery
Image:
Click on a photo to learn more
See More Projects Like This One
Thayne, WY
AARP Community Challenge Grant Year: 2023
Project Category: Expansion and enhancement of transportation options
Description: Older adults in rural Wyoming often travel hundreds of miles for specialty medical care, with no public transportation and harsh weather making trips risky. The center launched a volunteer-driven program that completed 27 trips and covered more than 6,500 miles to nine facilities, enabling 29 critical appointments, including vision-saving procedures. The effort revealed a pressing need for permanent solutions. One rider said that this project provided her the only way she was able to get to Idaho Falls for medical care.
Windham, ME
AARP Community Challenge Grant Year: 2024
Project Category: Expansion and enhancement of transportation options
Description: Limited transportation left many Windham residents isolated and missing medical care, especially older adults and people with disabilities. Age-Friendly Windham expanded its volunteer driver program, funding ride coordination software, recruitment efforts and appreciation events. The program delivered over 200 rides for more than 60 residents and introduced tools like a volunteer handbook and driver safety kits. These efforts improved access to health care and community activities, reduced cancellations and built goodwill. One rider shared, "You make my impossible, possible. I give thanks every day."
Thermopolis, WY
AARP Community Challenge Grant Year: 2025
Project Category: Expansion and enhancement of transportation options
Description: This project will establish a transportation assistance program for individuals age 50-plus. It will provide financial aid for ride
Nearby AARP Community Challenge Projects
Phoenix, AZ
AARP Community Challenge Grant Year: 2023
Project Category: Transportation Systems Change
Description: Public transit gaps in Phoenix left many older adults isolated and unable to reach health care, housing and food resources. Elaine filled this void by providing 1,000 free rides for hundreds of people age 50-plus, including trips to medical visits, grocery stores and housing appointments. Drivers offered hands-on help, from carrying bags to assisting with wheelchairs, creating a safe and supportive experience. The service helped nine formerly homeless individuals secure stable housing and improved access to essentials for hundreds more. One rider shared, "I appreciate so much that this transportation is available," and shared that one of the drivers is more like a family member and friend than just a worker.
Phoenix, AZ
AARP Community Challenge Grant Year: 2024
Project Category: HomeFit Modifications
Description: Phoenix faces extreme heat and droughts. This has left older residents in neighborhoods with little shade struggling to keep new trees alive, a critical step for cooling streets and reducing heat-related distress. The project supplied hoses, reels and irrigation repairs to 26 households. This project was mostly led by older adults, who also created a watering schedule with reminders. A retired contractor ensured installations and repairs were done safely. These efforts helped neighbors care for nearly 100 trees and avoid trip hazards. One resident said the tools and guidance "gave him hope" his trees would thrive, underscoring the projects role in building resilience.
LEARN MORE AND STAY INFORMED
Find articles and resources about making communities more livable for people of all ages
Download or order free publications from AARP Livable Communities
Sign up for the free, weekly, award-winning AARP Livable Communities eNewsletter
Don't see your community listed?
LEARN HOW IT CAN JOIN THE NETWORKConnect with your AARP State Office
AARP has offices in all 50 states as well as in the District of Columbia, Puerto Rico and the U.S. Virgin Islands.
AARP Arizona State Office
7250 N 16th Street
Suite 302
Phoenix, AZ 85020
United States