AARP Hearing Center
AARP Livable Communities Map
Spokane Neighborhood Action Partners (2020) Print
2020 AARP Community Challenge Grantee
Project Category
Transportation
└ Expansion and enhancement of transportation options
└ Expansion and enhancement of transportation options
Spokane Neighborhood Action Partners launched Neighbors on the Go, a volunteer driver program to transport older adults and individuals with disabilities to medical appointments. To raise awareness of the service and assure riders that the drivers had been vetted, SNAP set out to brand the program. They distributed brochures about Neighbors on the Go to local community centers and health clinics. In addition, SNAP equipped each volunteer vehicle with magnetic door decals and provided SNAP-branded polo shirts and name tags to drivers. SNAP also hosted training sessions with new volunteer drivers and provided them with personal protective equipment to keep them safe during the COVID-19 pandemic.
Photo Gallery
Image:
Click on a photo to learn more
See More Projects Like This One
Menlo Park, CA
AARP Community Challenge Grant Year: 2022
Project Category: Expansion and enhancement of transportation options
Description: Many older adults in the Bay Area say transportation is the biggest challenge they face. Those who cannot drive themselves risk missing medical appointments or increasing their social isolation. To address this, Peninsula Volunteers developed a transportation program that offers low cost, on-demand rides for older adults. This project expanded that program to reach residents living throughout San Mateo and Santa Clara counties. PVI provided hundreds of rides, helping residents attend doctors' appointments, do shopping and errands and participate in activities at local community centers. Additionally, the nonprofit held two workshops to teach older adults about transportation services available to them. "It makes me feel independent now. I go food shopping weekly now and that's helped immensely," one program participant said. "Sometimes I was going two whole days without eating anything because I didn't have any food in the house and I didn't want to beg for help from anyone."
Tallahassee, FL
AARP Community Challenge Grant Year: 2022
Project Category: Expansion and enhancement of transportation options
Description: Transportation barriers in Leon County left many older adults missing medical appointments and struggling with food insecurity. The project provided over 600 rides for people age 50-plus to health care, food pantries and essential services, improving access and reducing stress. Nearly half of the trips were for food, and others connected veterans to VA care. One rider said the program let her visit her church pantry safely and gave her a reliable transportation option.
Des Moines, IA
AARP Community Challenge Grant Year: 2022
Project Category: Expansion and enhancement of transportation options
Description: Older adults in central Iowa faced isolation and missed appointments because they lacked affordable, on-demand transportation. The project funded over 800 rides through a call-center program that let riders book ride-hailing trips without a smartphone. Trips included medical visits, grocery runs and social outings, helping participants stay connected and independent. One rider shared, "it makes us very happy to see each other!" after using the service to visit a lifelong friend in a care facility.
Nearby AARP Community Challenge Projects
Spokane, WA
AARP Community Challenge Grant Year: 2025
Project Category: Digital navigation skills
Description: This project will support workshops to teach digital literacy skills to refugee older adults age 60 or over. Topics include basic computer use, internet safety, and emailing, aiming to improve independence and social participation.
Spokane, WA
AARP Community Challenge Grant Year: 2023
Project Category: Community Gardens
Description: The project addressed the shortage of accessible gardening space for older adults and other residents who wanted a nearby place to grow food and connect with others in Spokane. Adding new raised beds expanded opportunities for people to garden without bending or lifting, and recruitment focused on participants from the community center. The expansion strengthened interest in the garden, encouraged new gardeners to join and helped lay the groundwork for future upgrades, including plans for an accessible path and a composting station. A neighbor who saw the beds being built said she looked forward to having a place close to home where her family could grow food.
LEARN MORE AND STAY INFORMED
Find articles and resources about making communities more livable for people of all ages
Download or order free publications from AARP Livable Communities
Sign up for the free, weekly, award-winning AARP Livable Communities eNewsletter
Don't see your community listed?
LEARN HOW IT CAN JOIN THE NETWORKConnect with your AARP State Office
AARP has offices in all 50 states as well as in the District of Columbia, Puerto Rico and the U.S. Virgin Islands.
AARP Washington State Office
18000 International Boulevard
Suite 1020
SeaTac (Seattle), WA 98188
United States