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Council on Aging of Southwestern Ohio (2023) Print
2023 AARP Community Challenge Grantee
Project Category
Transportation
└ Transportation Systems Change
└ Transportation Systems Change
Transportation barriers limit independence for older adults in southwestern Ohio. To improve access, COA launched the Passenger Portal, enabling online trip booking and management. The rollout included tutorial videos, a direct mail campaign to 35,000 residents and five outreach events. Early adoption brought 61 registered users and 187 free rides. One caller shared how the service let her brother join Thanksgiving dinner, calling it a "sense of independence" that strengthened family ties. The portal now offers a lasting tool for autonomy and efficiency in specialized transportation.
Project description was created using generative AI and then reviewed for accuracy.
Project description was created using generative AI and then reviewed for accuracy.
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Baton Rouge, LA
AARP Community Challenge Grant Year: 2023
Project Category: Transportation Systems Change
Description: Baton Rouge's fragmented transit system left riders and operators without reliable service, forcing older adults and low-income residents to endure long waits and limited access to jobs and resources. The project organized community meetings to unite riders and operators, began developing a regional dashboard for transparency, and launched a video chronicling a day on local transit. Strong turnout and commitments from transit agencies marked a major step toward collaboration, laying the groundwork for a master plan and long-term improvements in service.
Toms River, NJ
AARP Community Challenge Grant Year: 2023
Project Category: Transportation Systems Change
Description: Older adults in Ocean and Monmouth Counties often miss routine medical care because they cannot drive and lack affordable transportation. The Healthy Hop program tackled this gap by offering free, accessible rides to appointments. In six months, more than 1,000 people enrolled and over 2,100 rides were completed, supported by volunteers and community partners. The effort eased isolation and improved health access while sparking collaboration among local groups. "Thank you so much for getting me to my appointment, I don't know what I would do without you," one participant said, underscoring the program's impact and plans to expand for people with disabilities.
Phoenix, AZ
AARP Community Challenge Grant Year: 2023
Project Category: Transportation Systems Change
Description: Public transit gaps in Phoenix left many older adults isolated and unable to reach health care, housing and food resources. Elaine filled this void by providing 1,000 free rides for hundreds of people age 50-plus, including trips to medical visits, grocery stores and housing appointments. Drivers offered hands-on help, from carrying bags to assisting with wheelchairs, creating a safe and supportive experience. The service helped nine formerly homeless individuals secure stable housing and improved access to essentials for hundreds more. One rider shared, "I appreciate so much that this transportation is available," and shared that one of the drivers is more like a family member and friend than just a worker.
Nearby AARP Community Challenge Projects
Cincinnati, OH
AARP Community Challenge Grant Year: 2020
Project Category: Roadway/sidewalks/crosswalk improvement
Description: Hoping to reduce traffic accidents at a busy intersection, the City of Cincinnati created a crosswalk mural in the Clifton Heights neighborhood. Community groups helped choose the mural's design and volunteers worked to paint it on the pavement. The crossing -- which is located near shops, restaurants, a high school and the University of Cincinnati's campus -- attracts heavy pedestrian traffic. In addition to beatifying the streetscape, project organizers hope the mural will make pedestrians more visible. The colorful, abstract artwork is meant to catch drivers' attention, causing them to slow down as they approach. In the future, organizers plan to install crosswalk murals at other popular intersections nearby.
Newport, KY
AARP Community Challenge Grant Year: 2019
Project Category: Public or private transit access
Description: West Newport's bus stops lacked basic amenities for the many residents who relied on them daily. To address this, ReNewport purchased and installed benches at 11 stops and added a trash can to a stop where littering was common. To ensure community input informed bus stop improvements, ReNewport and a neighborhood association also founded a bus stop committee. Members met several times, reviewed bus stop data provided by the Transport Authority of Northern Kentucky and visited bus stops to assess their condition. Organizers with ReNewport say the committee's work will inform future bus stop upgrades in the area.
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