AARP Hearing Center
AARP Livable Communities Map
Council on Aging of Southwestern Ohio (2023) Print
2023 AARP Community Challenge Grantee
Project Category
Transportation
└ Transportation Systems Change
└ Transportation Systems Change
Transportation barriers limit independence for older adults in southwestern Ohio. To improve access, COA launched the Passenger Portal, enabling online trip booking and management. The rollout included tutorial videos, a direct mail campaign to 35,000 residents and five outreach events. Early adoption brought 61 registered users and 187 free rides. One caller shared how the service let her brother join Thanksgiving dinner, calling it a "sense of independence" that strengthened family ties. The portal now offers a lasting tool for autonomy and efficiency in specialized transportation.
Project description was created using generative AI and then reviewed for accuracy.
Project description was created using generative AI and then reviewed for accuracy.
Photo Gallery
Image:
Click on a photo to learn more
See More Projects Like This One
Saco, ME
AARP Community Challenge Grant Year: 2023
Project Category: Transportation Systems Change
Description: Older residents in Saco and nearby towns struggled with limited transportation options, making it hard to reach groceries, social activities and essential programs. Age-Friendly Saco introduced an on-demand shuttle using donated vans, hired drivers and mapped routes based on community surveys. The service now provides rides for errands and social engagement, helping residents maintain independence. One rider said, "I won't drive forever... I'm glad to know this service exists," reflecting its impact on reducing isolation and meeting daily needs.
Dallas, TX
AARP Community Challenge Grant Year: 2023
Project Category: Transportation Systems Change
Description: Better Block Foundation tackled unsafe streets and missing sidewalks in Dallas, where older adults lacked accessible spaces to gather. The team installed an ADA ramp, added benches at bus stops and introduced speed bumps near a food bank serving 1,800 families. Volunteers transformed a parking lot into a shaded seating area and created market stall designs for future use. The effort prompted city discussions on street redesign and tree planting. As one partner said about the speed bumps, "We are so grateful... It's very dangerous. We have needed them for a long time."
Green Valley, AZ
AARP Community Challenge Grant Year: 2023
Project Category: Transportation Systems Change
Description: Valley Assistance Services expanded its volunteer driver program to help older adults in rural Arizona overcome the lack of affordable transportation for medical care and daily needs. Eleven new drivers now provide free round-trip rides for appointments, errands and social activities. This is additionally supported by RN home visits to assess health and mobility. One participant shared that volunteer drivers made it possible to keep weekly oncology treatments, even on short notice, offering peace of mind and continuity of care. Outreach and partnerships ensure the service will keep growing.
Nearby AARP Community Challenge Projects
Cincinnati, OH
AARP Community Challenge Grant Year: 2020
Project Category: Roadway/sidewalks/crosswalk improvement
Description: Hoping to reduce traffic accidents at a busy intersection, the City of Cincinnati created a crosswalk mural in the Clifton Heights neighborhood. Community groups helped choose the mural's design and volunteers worked to paint it on the pavement. The crossing -- which is located near shops, restaurants, a high school and the University of Cincinnati's campus -- attracts heavy pedestrian traffic. In addition to beatifying the streetscape, project organizers hope the mural will make pedestrians more visible. The colorful, abstract artwork is meant to catch drivers' attention, causing them to slow down as they approach. In the future, organizers plan to install crosswalk murals at other popular intersections nearby.
Newport, KY
AARP Community Challenge Grant Year: 2019
Project Category: Public or private transit access
Description: West Newport's bus stops lacked basic amenities for the many residents who relied on them daily. To address this, ReNewport purchased and installed benches at 11 stops and added a trash can to a stop where littering was common. To ensure community input informed bus stop improvements, ReNewport and a neighborhood association also founded a bus stop committee. Members met several times, reviewed bus stop data provided by the Transport Authority of Northern Kentucky and visited bus stops to assess their condition. Organizers with ReNewport say the committee's work will inform future bus stop upgrades in the area.
LEARN MORE AND STAY INFORMED
Find articles and resources about making communities more livable for people of all ages
Download or order free publications from AARP Livable Communities
Sign up for the free, weekly, award-winning AARP Livable Communities eNewsletter
Don't see your community listed?
LEARN HOW IT CAN JOIN THE NETWORKConnect with your AARP State Office
AARP has offices in all 50 states as well as in the District of Columbia, Puerto Rico and the U.S. Virgin Islands.
AARP Ohio State Office
17 S. High Street
Suite 800
Columbus, OH 43215
United States