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San Francisco, CA

AARP Community Challenge Grant Year: 2022

Project Category: Digital navigation skills

Description: Many older adults in San Francisco struggled with technology-not because they lacked devices, but because they lacked help. To meet that need, SF Tech Council organized five multilingual "Tech Support Popups" that offered free one-on-one assistance in neighborhoods like Chinatown and the Tenderloin. Nearly 100 volunteers helped more than 200 residents update devices, remove viruses and sign up for affordable internet programs. The events built digital confidence and community connections, inspiring agencies to explore permanent tech help services. One Cantonese-speaking participant said she finally felt "heard" while learning to use her phone to stay in touch with her children.

Project description was created using generative AI and then reviewed for accuracy.

Duluth, MN

AARP Community Challenge Grant Year: 2026

Project Category: Digital navigation skills

Description: A community hub will host hands-on technology classes and peer support for adults age 50-plus. Participants will practice basic computer skills and learn how to use online tools for daily tasks and services.

Waukegan, IL

AARP Community Challenge Grant Year: 2024

Project Category: Digital navigation skills

Description: Older residents in Lake County lacked devices and digital skills, leaving them unable to access health resources or stay connected. To close this gap, the organization distributed 123 laptops and provided at least 12 hours of hands-on training in familiar community spaces, supported by printed guides for continued learning. Participants reported feeling less isolated, with 80% using new skills to connect with family and 25% accessing health resources. One attendee shared, "I was scared of technology... now I feel young again," reflecting the program's impact on confidence and independence.

Project description was created using generative AI and then reviewed for accuracy.

Nearby AARP Community Challenge Projects

Wichita, KS

AARP Community Challenge Grant Year: 2019

Project Category: Access to high-speed internet

Description: Like many Americans living below the federal poverty level, many residents of Wichita had no easy way to access the internet. To solve this the City of Wichita launched the Wichita Hot Spot initiative. Older adults living in low-income areas can now check out a mobile connectivity device from a Neighborhood Resource Center and use it at home for up to two weeks. The hot spots -- small devices that provide a wireless internet connection -- are meant to be easy for older adults to activate, helping reduce social isolation and narrow the digital divide. Throughout the COVID-19 pandemic, the hot spots continued to be popular, and the program's success led the City to request a Community Development Block Grant to purchase more devices.

Wichita, KS

AARP Community Challenge Grant Year: 2017

Project Category: Engaging residents in vibrant public places

Description: The Wichita Public Library and Bike Walk Wichita launched three historical walking tours, which can be accessed through a smartphone app. It's all about inspiring curiosity in people about their hometown. According to Jeff Flor of the Downtown Development Corporation, Wichita has a lot of stories to tell, from the drugstore sit-in during the Civil Rights movement to the now-gone Victory Arch honoring World War I soldiers. To promote the app, library staff and volunteers participated in an open streets festival while wearing t-shirts with the message Ask me how to travel time.

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