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SF Tech Council (2022) Print
2022 AARP Community Challenge Grantee
Project Category
Digital Connections
└ Digital navigation skills
└ Digital navigation skills
Many older adults in San Francisco struggled with technology-not because they lacked devices, but because they lacked help. To meet that need, SF Tech Council organized five multilingual "Tech Support Popups" that offered free one-on-one assistance in neighborhoods like Chinatown and the Tenderloin. Nearly 100 volunteers helped more than 200 residents update devices, remove viruses and sign up for affordable internet programs. The events built digital confidence and community connections, inspiring agencies to explore permanent tech help services. One Cantonese-speaking participant said she finally felt "heard" while learning to use her phone to stay in touch with her children.
Project description was created using generative AI and then reviewed for accuracy.
Project description was created using generative AI and then reviewed for accuracy.
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El Dorado, AR
AARP Community Challenge Grant Year: 2024
Project Category: Digital navigation skills
Description: Union County's digital divide left many older adults without internet access or basic tech skills, limiting their ability to bank online or connect with family. SouthArk launched SouthArk Connections, hosting six classes on computer basics, cybersecurity and financial literacy, and provided laptops for use beyond class time. Specialized sessions supported veterans and people with disabilities. Participants gained confidence and reduced isolation, with partnerships ensuring ongoing classes and outreach. One attendee said, "This class has helped me feel more comfortable with computers...I'm so thankful for this class and our wonderful instructor."
Waukegan, IL
AARP Community Challenge Grant Year: 2024
Project Category: Digital navigation skills
Description: Older residents in Lake County lacked devices and digital skills, leaving them unable to access health resources or stay connected. To close this gap, the organization distributed 123 laptops and provided at least 12 hours of hands-on training in familiar community spaces, supported by printed guides for continued learning. Participants reported feeling less isolated, with 80% using new skills to connect with family and 25% accessing health resources. One attendee shared, "I was scared of technology... now I feel young again," reflecting the program's impact on confidence and independence.
San Antonio, TX
AARP Community Challenge Grant Year: 2024
Project Category: Digital navigation skills
Description: Older adults in Opportunity Home communities faced a deep digital divide, lacking devices and skills to manage health care, benefits and communication. The project installed laptop computers in 11 properties and provided additional laptops for classes led by Older Adults Technology Services. Across nine sites, 35 courses delivered 90 hours of instruction, with nearly 100 graduates gaining confidence to navigate online services and connect with family. The initiative reduced isolation, created peer support networks and eliminated barriers like transportation costs. This has positioned the community for sustained digital inclusion and future partnerships.
Nearby AARP Community Challenge Projects
San Francisco, CA
AARP Community Challenge Grant Year: 2025
Project Category: Engaging people in transportation options/safety
Description: This project encourages communities to assess their neighborhoods for accessibility. Residents will learn to report issues using the 311 app and other city services, promoting inclusive and accessible environments for all.
San Francisco, CA
AARP Community Challenge Grant Year: 2018
Project Category: Community Gardens
Description: When the Florence Fang Asian Community Garden opened in the Bayview-Hunters Point neighborhood in 2014, it focused on serving Asian immigrant elders and filled a need for green space and fresh food. This project expanded the garden, adding 3,000 square feet of gardening space and making it the second largest urban farm in San Francisco. The additional space allowed gardeners to try new techniques -- such as row planting -- that increased the garden's yields. Additionally, organizers upgraded the garden's compost system and set up beehives to help with pollinating crops. The larger harvest allowed garden organizers to distribute four tons of produce annually to local families in needs, including culturally relevant foods such as bok choy and Chinese chives.
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