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SF Tech Council (2022) Print
2022 AARP Community Challenge Grantee
Project Category
Digital Connections
└ Digital navigation skills
└ Digital navigation skills
Many older adults in San Francisco struggled with technology-not because they lacked devices, but because they lacked help. To meet that need, SF Tech Council organized five multilingual "Tech Support Popups" that offered free one-on-one assistance in neighborhoods like Chinatown and the Tenderloin. Nearly 100 volunteers helped more than 200 residents update devices, remove viruses and sign up for affordable internet programs. The events built digital confidence and community connections, inspiring agencies to explore permanent tech help services. One Cantonese-speaking participant said she finally felt "heard" while learning to use her phone to stay in touch with her children.
Project description was created using generative AI and then reviewed for accuracy.
Project description was created using generative AI and then reviewed for accuracy.
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Blue Hill, ME
AARP Community Challenge Grant Year: 2025
Project Category: Digital navigation skills
Description: Older adults on the Blue Hill Peninsula face growing barriers as essential services, communication and information move online. In this rural area, limited access to devices, internet service and hands-on support has left many older adults isolated and unsure how to use technology safely. Down East Family YMCA addressed this gap by launching the Tech Cafe, a weekly, in-person space offering digital skills help, device troubleshooting and online safety guidance. More than 45 participants, nearly all age 50-plus, received one-on-one assistance using computers and tablets with support from digital navigators, peer mentors and volunteers. One socially isolated older adult began attending regularly after receiving help with a tablet, becoming more comfortable spending time in the community. The Tech Cafe now serves as an ongoing digital hub, expanding access to devices and connectivity while helping older adults build confidence and stay engaged.
Project description was created using generative AI and then reviewed for accuracy.
Jersey City, NJ
AARP Community Challenge Grant Year: 2021
Project Category: Digital navigation skills
Description: The Jersey City Housing Authority aimed to use technology to reduce social isolation and improve community connections at one of its age-restricted public housing complexes. The Authority a created a computer lab onsite, outfitting the space with desktop computers and a printer. To help residents use the technology, they Authority worked with partners to host one-on-one and small group digital literacy training in Spanish and English. Topics included computer and internet basics, email and digital art and design. Additionally, the Authority installed voice-activated smart home devices in individual apartments. Since introducing the new technology, the Authority has also worked to ensure residents have access to reliable broadband internet service.
Kissimmee, FL
AARP Community Challenge Grant Year: 2025
Project Category: Digital navigation skills
Description: Many older adults had difficulty accessing food, digital tools and emergency information, especially when transportation or stable housing was limited. These gaps increased isolation and made it harder to stay safe during hurricanes and other disruptions. The Black Empowerment & Community Council responded by converting a minivan into a mobile resource hub that delivered services directly into neighborhoods. Through outreach stops, staff provided meals and food supplies, computer literacy help, laptops and hurricane preparedness resources. Older adults also received one-on-one navigation to connect with housing, benefits and local services. One unhoused older adult shared that receiving meals and preparedness supplies on site increased their sense of safety during hurricane season. By bringing support to where people were, the project reduced access barriers and helped residents remain safer and more connected.
Project description was created using generative AI and then reviewed for accuracy.
Nearby AARP Community Challenge Projects
San Francisco, CA
AARP Community Challenge Grant Year: 2025
Project Category: Engaging people in transportation options/safety
Description: Community Living Campaign launched a neighborhood pilot to tackle accessibility barriers that made walking difficult for older adults and people with disabilities. In several San Francisco neighborhoods, broken sidewalks and blocked curb ramps disrupted daily errands, while residents had few clear ways to report problems or track follow up. The project showed residents how to spot issues and report them through city service channels. Older adults joined short walks, meetings and trainings that explained ADA basics and encouraged people to document hazards on their own or with neighbors. Hundreds of residents took part, generating reports shared with city partners. Participants said the effort restored a sense of purpose and connection. One resident said that after retiring she had felt "no longer needed," but that the project energized her and showed her contributions mattered. City agencies have begun weaving the training into ongoing community programs.
Project description was created using generative AI and then reviewed for accuracy.
San Francisco, CA
AARP Community Challenge Grant Year: 2018
Project Category: Community Gardens
Description: When the Florence Fang Asian Community Garden opened in the Bayview-Hunters Point neighborhood in 2014, it focused on serving Asian immigrant elders and filled a need for green space and fresh food. This project expanded the garden, adding 3,000 square feet of gardening space and making it the second largest urban farm in San Francisco. The additional space allowed gardeners to try new techniques -- such as row planting -- that increased the garden's yields. Additionally, organizers upgraded the garden's compost system and set up beehives to help with pollinating crops. The larger harvest allowed garden organizers to distribute four tons of produce annually to local families in needs, including culturally relevant foods such as bok choy and Chinese chives.
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