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SF Tech Council (2022) Print
2022 AARP Community Challenge Grantee
Project Category
Digital Connections
└ Digital navigation skills
└ Digital navigation skills
Many older adults in San Francisco struggled with technology-not because they lacked devices, but because they lacked help. To meet that need, SF Tech Council organized five multilingual "Tech Support Popups" that offered free one-on-one assistance in neighborhoods like Chinatown and the Tenderloin. Nearly 100 volunteers helped more than 200 residents update devices, remove viruses and sign up for affordable internet programs. The events built digital confidence and community connections, inspiring agencies to explore permanent tech help services. One Cantonese-speaking participant said she finally felt "heard" while learning to use her phone to stay in touch with her children.
Project description was created using generative AI and then reviewed for accuracy.
Project description was created using generative AI and then reviewed for accuracy.
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Wadesboro, NC
AARP Community Challenge Grant Year: 2022
Project Category: Digital navigation skills
Description: Older adults in Wadesboro faced barriers to technology use, leaving many unable to connect with family or access online resources. The foundation launched TechSeniors, a six-week program offering group classes on email, video calls, social media and resume building. Participants practiced on tablets and laptops at a new learning center, supported by volunteers and a local college partnership. Graduates reported feeling more confident online and eager to keep learning, and program adjustments-such as switching to laptops for accessibility-helped ensure lasting benefits for the community.
Bend, OR
AARP Community Challenge Grant Year: 2024
Project Category: Digital navigation skills
Description: Older adults in Central Oregon faced a widening digital divide, leaving them unable to access health care or manage daily tasks. The Computer Literacy Program offered classes and tutoring across multiple locations, enrolling 96 participants, more than half of whom were age 50-plus. It taught skills from device basics to advanced applications. Volunteers, all older adults, created a peer-learning environment that built confidence and independence. One instructor noted, "They have all become very good friends and enjoy taking the classes together," showing how the program strengthened community ties.
Reno, NV
AARP Community Challenge Grant Year: 2024
Project Category: Digital navigation skills
Description: Older adults in Reno faced isolation and barriers to vital information because they lacked digital skills, compounded by transportation and language challenges. The city launched Senior Tech Connect classes in English and Spanish, teaching smartphone basics and advanced features like emergency contacts and medical IDs. Nearly 200 participants gained confidence, supported by bilingual volunteers and take-home materials. The program reduced isolation and boosted independence, prompting plans for expanded sessions. One participant said, "Before attending, my phone felt intimidating... now it's a tool I can enjoy," showing how digital literacy transformed daily life.
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San Francisco, CA
AARP Community Challenge Grant Year: 2025
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San Francisco, CA
AARP Community Challenge Grant Year: 2018
Project Category: Community Gardens
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