San Francisco, CA

AARP Community Challenge Grant Year: 2022

Project Category: Digital navigation skills

Description: Many older adults in San Francisco struggled with technology-not because they lacked devices, but because they lacked help. To meet that need, SF Tech Council organized five multilingual "Tech Support Popups" that offered free one-on-one assistance in neighborhoods like Chinatown and the Tenderloin. Nearly 100 volunteers helped more than 200 residents update devices, remove viruses and sign up for affordable internet programs. The events built digital confidence and community connections, inspiring agencies to explore permanent tech help services. One Cantonese-speaking participant said she finally felt "heard" while learning to use her phone to stay in touch with her children.

Project description was created using generative AI and then reviewed for accuracy.

Denver, CO

AARP Community Challenge Grant Year: 2025

Project Category: Digital navigation skills

Description: Many older adults in Montbello lacked digital skills needed to access online services and stay connected. The committee expanded its training center and delivered an eight-week program that taught computer basics, file management, word processing, spreadsheets, email and digital safety. They added five computers and integrated skills into other programs. Participants reported greater confidence and independence. One participant said that she had always feared "breaking the computer", but now uses it comfortably to manage essential tasks.

Project description was created using generative AI and then reviewed for accuracy.

Jersey City, NJ

AARP Community Challenge Grant Year: 2022

Project Category: Digital navigation skills

Description: Many older adults in Hudson Gardens public housing lacked internet access and digital skills, leaving them isolated from essential services and family connections. To close this gap, the housing authority distributed Wi-Fi-enabled tablets and partnered with Hudson County Community College. Student tutors provided one-on-one lessons on email, online safety and using free broadband programs. The sessions helped 46 residents gain digital confidence and independence. One participant said the program was a "lifesaver," sharing that her bills now cost less and she can finally explore games and other tools on her new tablet.

Project description was created using generative AI and then reviewed for accuracy.