Philadelphia, PA

AARP Community Challenge Grant Year: 2025

Project Category: Expanding High-Speed Internet

Description: Older adults at Somerset Villas faced high internet costs and unreliable connections, limiting their ability to reach health information, communicate with family and handle essential online tasks. PCW installed long term free Wi-Fi across all floors, in apartments, common areas and outside seating areas. It also added 14 indoor access points, an outdoor unit and a rooftop antenna. The project initiated digital literacy events, cybersecurity sessions and one on one support visits that helped residents connect devices and build confidence. Some saved money by canceling paid service. One resident celebrated being able to stream familiar TV channels after PCW improved coverage near his unit.

Project description was created using generative AI and then reviewed for accuracy.

Pottsboro, TX

AARP Community Challenge Grant Year: 2025

Project Category: Expanding High-Speed Internet

Description: Many older adults in Pottsboro struggled with online tasks that are now essential for staying connected and accessing services. The library strengthened its Digital Navigator Program by offering one-on-one tech help, monthly Tech Tuesday sessions and a Cybersecurity Open House. Participants learned basic computer skills, safe social media use and how to avoid scams, while some received laptops or tablets to support ongoing learning. One participant who lost access to her hacked account said she was relieved and excited to be back in touch after staff helped her recover safely. The program is now a permanent service and will expand through mobile outreach and advanced workshops, giving older adults lasting support as they build confidence online.

Project description was created using generative AI and then reviewed for accuracy.

Mount Vernon, NY

AARP Community Challenge Grant Year: 2025

Project Category: Expanding High-Speed Internet

Description: NewFlex Youth Programs addressed digital skill gaps that left many older adults struggling to use smartphones and tablets for everyday tasks, limiting communication and access to essential services. The project delivered hands-on, one-on-one technology support through intergenerational workshops. Youth interns and students met older adults in familiar community spaces and provided personalized help with messaging, email, apps and device navigation. As the program evolved, structured scheduling and hybrid options expanded access while reinforcing skills already learned. The approach built trust and normalized asking for help, leading to repeat participation and older adults proactively requesting sessions. One participant, a board member age 50 and over, said individualized instruction finally helped her master tasks she had struggled with for years and motivated her to continue learning after receiving a session summary and certificate.

Project description was created using generative AI and then reviewed for accuracy.