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The Madison Mercantile (2023) Print
2023 AARP Community Challenge Grantee
Project Category
Digital Connections
└ Digital navigation skills
└ Digital navigation skills
The Madison Mercantile launched a Digital Literacy Lab to close a critical gap for older residents in a rural county where most services are online. Without digital skills, many struggled to access health care, counseling and even family connections. The lab now offers computers, teleconference equipment and a wheelchair-accessible desk, with staff and volunteers guiding users. A soundproof room enables private telemedicine visits, and partnerships with tech support groups ensure devices work properly. By replacing a discontinued mobile computer program, the lab provides lasting digital access and strengthens community ties.
Project description was created using generative AI and then reviewed for accuracy.
Project description was created using generative AI and then reviewed for accuracy.
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