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The Madison Mercantile (2023) Print
2023 AARP Community Challenge Grantee
Project Category
Digital Connections
└ Digital navigation skills
└ Digital navigation skills
The Madison Mercantile launched a Digital Literacy Lab to close a critical gap for older residents in a rural county where most services are online. Without digital skills, many struggled to access health care, counseling and even family connections. The lab now offers computers, teleconference equipment and a wheelchair-accessible desk, with staff and volunteers guiding users. A soundproof room enables private telemedicine visits, and partnerships with tech support groups ensure devices work properly. By replacing a discontinued mobile computer program, the lab provides lasting digital access and strengthens community ties.
Project description was created using generative AI and then reviewed for accuracy.
Project description was created using generative AI and then reviewed for accuracy.
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Lincoln, NE
AARP Community Challenge Grant Year: 2025
Project Category: Digital navigation skills
Description: Many older adults lacked the digital skills needed to use online tools that now shape daily life, from email and maps to accessing health care and financial information. Lincoln City Libraries addressed that gap by offering hands-on technology classes and individual help that focused on practical tasks participants asked about. Sessions covered computer basics, mobile device use and online safety in an interactive setting where learners worked side by side. One attendee described the classes as "very interactive" and said instructors showed them how to complete tasks in real time. By building confidence and embedding ongoing support into library services, the project helped older adults feel more capable navigating an increasingly digital world.
Project description was created using generative AI and then reviewed for accuracy.
Memphis, TN
AARP Community Challenge Grant Year: 2024
Project Category: Digital navigation skills
Description: In South Memphis, many older adults lacked computer skills, leaving them disconnected from telehealth, finances and job opportunities. Mustard Seed addressed this by hosting a six-week course at its ACTION Center, covering internet safety, smartphone basics and fraud prevention, with one-on-one support from volunteers. The curriculum, co-designed with older adults and delivered in partnership with CodeCrew, gave participants practical skills for banking, shopping and virtual meetings. Graduates now feel confident using technology, and demand for intermediate classes is growing. One participant noted how much he enjoyed the class, and mentioned that the instructors were very helpful and the class made things much easier for him.
Project description was created using generative AI and then reviewed for accuracy.
San Juan, PR
AARP Community Challenge Grant Year: 2024
Project Category: Digital navigation skills
Description: Older adults in Puerto Rico often struggle with digital illiteracy, leaving them disconnected from family and vital services. Centro Ines tackled this by offering small-group courses on tablets and smartphones. Common apps for entertainment, staying connected with friends and navigation were taught, as well as skills for managing medical appointments and voting online. Volunteers provided hands-on support to build confidence. Graduates now use technology to stay in touch with loved ones, access health resources and prepare for emergencies like hurricanes. One participant noted how helpful this course has been for himself and other residents.
Project description was created using generative AI and then reviewed for accuracy.
Nearby AARP Community Challenge Projects
Milbank, SD
AARP Community Challenge Grant Year: 2022
Project Category: Park enhancements
Description: Milbank lacked basic amenities in parks and trails, making it harder for older adults and families to stay active and hydrated. The group installed benches at Flynn Nature Trail, added bike racks in four parks and placed two outdoor water fountains near walking areas and pickleball courts. They also donated playground equipment to Lake Farley Park. These upgrades made parks more inviting and supported healthy activity for all ages. Residents have expressed excitement and the improvements sparked ideas for future projects like a sculpture garden.
Project description was created using generative AI and then reviewed for accuracy.
Clear Lake, SD
AARP Community Challenge Grant Year: 2023
Project Category: Park enhancements
Description: Clear Lakes main park lacked safe seating and drinking water, making it hard for older adults to watch games comfortably. The project installed two ADA-compliant benches with shaded canopies and a chilled water bottle filling station at Lavin Field, along with signage and supporting infrastructure. These upgrades provide lasting amenities for hydration and secure seating, reducing fall risks and promoting wellness. A resident noted she could now enjoy practices without climbing bleachers. Future plans include ribbon-cutting events and exploring similar improvements at other parks.
Project description was created using generative AI and then reviewed for accuracy.
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