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City of Jackson (2020) Print
2020 AARP Community Challenge Grantee
Project Category
Transportation
└ Public or private transit access
└ Public or private transit access
The City of Jackson wanted to help riders predict when to expect their bus. To do this, City installed transit routers on buses to provide real-time information about arrival and departure times. That allows passengers to track buses through a smartphone app. Previously, they had to access timetables through PDF maps or by calling the Jackson Transit Authority. Project organizers say up-to-date information about arrival times helps residents avoid long waits at the bus stop, with are difficult for older adults and families with small children. The app also allows riders to pay bus fares online -- before they had to purchase tickets with exact change at the bus depot. Since the app's launch, the City of Jackson plans to improve bus stops, introduce a mobile fare payment and help the transit authority track bus ridership.
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See More Projects Like This One
Washington, DC
AARP Community Challenge Grant Year: 2023
Project Category: Public or private transit access
Description: Older adults in Washington DC often lacked confidence using public transit or ride-hailing, leaving many isolated and unable to reach essential services. The Senior Transit Solutions program delivered five workshops, over 100 one-on-one training sessions and many practice trips to build skills and confidence. 97% of participants reported feeling more comfortable navigating transportation options. "Thanks to this training program, I've been able to go shopping, doctor appointments and senior events that I normally wouldn't have been able to go to," one participant said. Plans include expanding the program citywide.
Dona Ana County, NM
AARP Community Challenge Grant Year: 2020
Project Category: Public or private transit access
Description: Founded in 2016, the South Central Transit District serves a largely rural area in New Mexico's Mesilla Valley. Before its launch, no public transportation services covered this part of the state. Despite the area's hot summer temperatures, few of the District's bus stops had amenities aimed at helping transit riders wait comfortably. To fix this, the District added two dozen benches and four bus shelters in several communities, including Anthony, Chaparral, Sunland Park and Hatch. District staff constructed concrete pads for the benches, which sit in high traffic areas. The work represents the first phase of improvements to stops -- the District plans to add LED lighting to increase safety for riders. Project organizers say the shelters and benches are popular with students and older adults, who make up a large share of the transit system's ridership.
Glen Burnie, MD
AARP Community Challenge Grant Year: 2023
Project Category: Public or private transit access
Description: Bus stops without shelters left riders exposed to harsh weather and discouraged transit use, especially for older adults with mobility challenges. To address this, the county installed two shelters at high-traffic locations near a public library and a community college, providing covered seating and protection from the elements. The project set a model for expanding rider amenities and aims to make transit more comfortable and accessible. A library employee noted the positive changes, saying that she now sees people using the shelter throughout the day.
Nearby AARP Community Challenge Projects
Jackson, TN
AARP Community Challenge Grant Year: 2022
Project Category: Addressing community health
Description: Jackson residents in low-income neighborhoods faced barriers to fresh food due to limited transportation and high grocery costs. To fill that gap, the City of Jackson built and stocked two community fridges at local service sites, each surrounded by resident-painted frames featuring murals of fruits and vegetables. Volunteers, including older adults, helped decorate and maintain the fridges, which quickly drew steady use. The effort provided consistent access to fresh food and fostered a sense of community pride. "It helps me feed my family and get by," said one resident caring for his nieces, reflecting how the project offered both nourishment and dignity to those struggling with food insecurity.
Jackson, TN
AARP Community Challenge Grant Year: 2025
Project Category: Housing Choice Design Competitions
Description: The City of Jackson will host an ADU design competition to create three pre-approved plans, making it easier and more affordable for homeowners to build ADUs. This project aims to support aging in place and multi-generational living.
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