Jackson, TN

AARP Community Challenge Grant Year: 2020

Project Category: Public or private transit access

Description: The City of Jackson wanted to help riders predict when to expect their bus. To do this, City installed transit routers on buses to provide real-time information about arrival and departure times. That allows passengers to track buses through a smartphone app. Previously, they had to access timetables through PDF maps or by calling the Jackson Transit Authority. Project organizers say up-to-date information about arrival times helps residents avoid long waits at the bus stop, with are difficult for older adults and families with small children. The app also allows riders to pay bus fares online -- before they had to purchase tickets with exact change at the bus depot. Since the app's launch, the City of Jackson plans to improve bus stops, introduce a mobile fare payment and help the transit authority track bus ridership.

Ft. Defiance, AZ

AARP Community Challenge Grant Year: 2021

Project Category: Public or private transit access

Description: Many Navajo Nation residents rely on public transit to get around the vast, rural reservation. The Navajo United Way, in partnership with the Navajo Transit System, installed much-needed bus shelters at key points along the system's bus routes. The shelters provide riders with shade from the hot Arizona sun and protection from the elements, including rain and wind. In addition to seating, the shelters include solar panels, which provide power for charging phones. Project organizers report they've seen an increase in ridership since the shelters went in.

Glen Burnie, MD

AARP Community Challenge Grant Year: 2023

Project Category: Public or private transit access

Description: Bus stops without shelters left riders exposed to harsh weather and discouraged transit use, especially for older adults with mobility challenges. To address this, the county installed two shelters at high-traffic locations near a public library and a community college, providing covered seating and protection from the elements. The project set a model for expanding rider amenities and aims to make transit more comfortable and accessible. A library employee noted the positive changes, saying that she now sees people using the shelter throughout the day.

Project description was created using generative AI and then reviewed for accuracy.