Jackson, TN

AARP Community Challenge Grant Year: 2020

Project Category: Public or private transit access

Description: The City of Jackson wanted to help riders predict when to expect their bus. To do this, City installed transit routers on buses to provide real-time information about arrival and departure times. That allows passengers to track buses through a smartphone app. Previously, they had to access timetables through PDF maps or by calling the Jackson Transit Authority. Project organizers say up-to-date information about arrival times helps residents avoid long waits at the bus stop, with are difficult for older adults and families with small children. The app also allows riders to pay bus fares online -- before they had to purchase tickets with exact change at the bus depot. Since the app's launch, the City of Jackson plans to improve bus stops, introduce a mobile fare payment and help the transit authority track bus ridership.

Dona Ana County, NM

AARP Community Challenge Grant Year: 2020

Project Category: Public or private transit access

Description: Founded in 2016, the South Central Transit District serves a largely rural area in New Mexico's Mesilla Valley. Before its launch, no public transportation services covered this part of the state. Despite the area's hot summer temperatures, few of the District's bus stops had amenities aimed at helping transit riders wait comfortably. To fix this, the District added two dozen benches and four bus shelters in several communities, including Anthony, Chaparral, Sunland Park and Hatch. District staff constructed concrete pads for the benches, which sit in high traffic areas. The work represents the first phase of improvements to stops -- the District plans to add LED lighting to increase safety for riders. Project organizers say the shelters and benches are popular with students and older adults, who make up a large share of the transit system's ridership.

Ft. Defiance, AZ

AARP Community Challenge Grant Year: 2021

Project Category: Public or private transit access

Description: Many Navajo Nation residents rely on public transit to get around the vast, rural reservation. The Navajo United Way, in partnership with the Navajo Transit System, installed much-needed bus shelters at key points along the system's bus routes. The shelters provide riders with shade from the hot Arizona sun and protection from the elements, including rain and wind. In addition to seating, the shelters include solar panels, which provide power for charging phones. Project organizers report they've seen an increase in ridership since the shelters went in.