Housing
└ Resources about housing options, safety and services

An eviction prevention pilot program enabled tenants and landlords to resolve disputes before they escalated to formal eviction filings. The City of Philadelphia's two-month program provided mediation, financial assistance, information and referrals to help landlords and tenants reach mutually agreeable, out-of-court solutions. To do this, the City worked with partner agencies to train 10 experienced mediators in landlord-tenant law. The program also set up meetings between tenant advocates and tenants prior to mediation to assess their situation and offer advice. All participating landlords and tenants reported they were satisfied or extremely satisfied with the pilot. Moving forward, the City plans to use the results of this pilot as a model for a 12-month mediation program. In the long term, the City expects to see fewer evictions, reduced displacement and cost savings for landlords, property managers and the local homeless services system.